Luxury Relax Mattress Review: Prices, Models and Verdict

Some brands sell you a material. Luxury Relax sells you a mattress made by people you could visit, in a workshop in Brianza, and then lets you sleep on it for ten nights before the sale becomes final. In a market built on anonymous marketplaces, that changes the entire risk of buying a bed.

This review works from the brand's published facts, not adjectives. Real prices, a real address, real phone numbers, a real warranty, a real trial policy. Where the range is strong, we say so. Where another buyer would be better served elsewhere, we say that too. The point is to help you decide, not to cheer.

If you have read our broader comparison, this is the deep dive behind the podium. The complete mattress ranking shows where the brand sits in the market. This page shows who the brand is, what it builds, and what you get for the money.

Who Luxury Relax Is and Where Its Beds Are Made

Luxury Relax Materassi is an Italian maker that produces and sells its own mattresses in an artisanal, Made in Italy tradition. Its workshop and showroom sit at Via San Rocco 42, 20831 Seregno, in the province of Monza and Brianza, in Lombardy. That address matters: it is a place you can visit, not a logo attached to an imported container.

The brand's roots are in Brianza, the manufacturing belt north of Milan known for furniture and craft. From there it serves all of Italy, with a delivery network that reaches the islands as well as the mainland. The regional heartland runs through Seregno, Monza, Milano, Como, Lecco, Varese, Bergamo, Brescia, Pavia, Lodi, Cremona and Mantova, but the service is national.

You can reach the brand on its toll-free number, 0362 222407, on the customer assistance line 339 4797213, or by email at info@luxuryrelax.it. The official shop is luxuryrelax.it, and the brand is active on Facebook as LuxuryRelaxMaterassi — 4.8 out of 5 across 286 reviews — and on Instagram as luxuryrelaxmaterassi. Those are details a buyer can verify before spending anything.

The Range Model by Model, With Real Prices

The clearest way to judge a maker is to read its price list. Luxury Relax prints both the discounted price and the original list price, which is unusual and useful. At the top sits the Athena, from €990 against a €1,950 list, built as the flagship with the most complete differential support.

The Platinum follows at €699 from €1,999, and it is the model most buyers should start with. It balances strong support with generous contouring and adds the breathable 3D perimeter band that matters most in a shared bed. For the money, it is the range's safest recommendation, and the model most often chosen for a double bed shared by two average-weight sleepers.

Below it sits the Gold at €399 from €749, which brings genuine memory comfort to a mid-market price, then the Elisir at €179 and the Venere at €149, which keep the brand's construction standards at the entry level. Around the mattresses, the brand sells a Topper in Memory Foam from €149, a "Fiocco Memory" cushion at €25, two leg-comfort memory cushions at €59, an aloe vera mattress protector from €39, an aloe vera kit at €57, a complete Night Elisir kit — mattress, bed and cushion — from €899, and a storage bed at €899.

Build Quality: Materials and Construction

The construction is where the brand earns its place. Across the range, mattresses pair a thermosensitive memory layer with a high-density Confortgel base. The memory layer contours to body heat and pressure; the base carries the load and keeps the spine supported. It is a layered design rather than a single block, which is why it feels soft at the shoulder and firm at the lower back.

The finish is consistent from flagship to entry model. Every mattress carries a washable aloe vera cover, a breathable 3D perimeter band around the core, four perimeter handles, and an anti-mite and hypoallergenic treatment. The builds are thermosensitive and indeformable, 24 to 30 centimetres tall depending on the model, which gives each layer room to work and keeps the base from crowding the comfort foam.

Two details deserve attention. The breathable 3D band keeps air moving around the core and prevents the heat trap that plagues cheap foam. The washable aloe cover turns hygiene into routine rather than a chore. Together they answer the two most common complaints about memory foam — that it sleeps warm and that it is hard to keep clean — at the construction stage, not after the sale.

Services: Warranty, Trial, Delivery and Consultation

If the construction is the product, the services are the safety net, and here the brand is unusually generous. Every mattress carries ten years of warranty, a strong statement about the core. More important for a buyer who cannot test in a showroom, the brand offers ten trial nights, satisfied or refunded, so you sleep on the mattress at home before the decision becomes permanent. Ten nights is long enough to notice how your back feels on the seventh morning, not only on the first.

Delivery is free across Italy, islands included, in 24 to 48 hours, with payment on delivery or by card. That last point removes the anxiety of paying upfront for something you have not seen. The brand also offers free consultations with real experts, custom sizes for difficult rooms, and assistance around the clock. Reach assistance on 339 4797213, or the toll-free line 0362 222407 for general enquiries.

Taken together, these services change the nature of the purchase. You are not betting on a description; you are testing a physical mattress under your own roof, with a warranty behind it and a free consultation before it. For a product this personal, that is the difference between a gamble and a decision.

The Verdict: Who It Suits and Who It Does Not

The verdict is positive, and it is specific. Luxury Relax suits the buyer who wants genuine memory comfort over a supportive base, values a washable cover and a breathable build, and wants the protection of a long warranty, a real trial and free delivery. It suits couples, side sleepers, back sleepers and heavier bodies especially well, and it suits anyone who would rather deal with a maker that publishes its prices than a marketplace that hides them.

It suits less well the buyer who wants a firm, elastic, natural latex surface and nothing else. That is a narrow preference, and it is worth being honest about rather than pretending one range fits every taste. If you are weighing the whole market rather than a single brand, our mattress comparison hub is the place to start. It also suits less well the buyer who wants the absolute lowest price regardless of construction; the Venere and Elisir keep the standards, but if price alone is the goal, that is a different conversation.

For most readers the range maps cleanly onto the decision. If back support is your priority, start with the Athena and read our mattress guide for back pain. If you share the bed, the Platinum is the natural first call. Either way, the smart next step is a free consultation rather than another hour of scrolling. Open the contact page to request yours, and use the ten trial nights to confirm the verdict in your own bedroom.

Frequently Asked Questions

Is Luxury Relax a good brand? Yes, on the evidence of its published prices, its layered construction, its ten-year warranty and its ten trial nights. A 4.8 out of 5 rating across 286 Facebook reviews supports the picture, and it makes its mattresses in Italy.

How much do Luxury Relax mattresses cost? Prices start at €149 for the Venere and rise through the Elisir at €179, the Gold at €399, the Platinum at €699 and the Athena at €990, each shown against a higher list price. Accessories such as the topper start at €149.

Where is Luxury Relax located? The workshop and showroom are at Via San Rocco 42, 20831 Seregno, in the province of Monza and Brianza, Lombardy, with delivery across all of Italy, islands included.

Is there a trial period? Yes. Ten trial nights, satisfied or refunded, plus free delivery in 24 to 48 hours and payment on delivery or by card, so you test the mattress at home.

How long is the warranty? Every mattress carries ten years of warranty, which reflects confidence in the core and the deformable build. Assistance is available around the clock.

How do I contact Luxury Relax? Call the toll-free number 0362 222407, ring customer assistance on 339 4797213, email info@luxuryrelax.it, or use the contact form on the site for a free consultation.